Right of withdrawal
right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us
Agnivela Ltd Poststrasse 14 – 16 DE-20354 Hamburg Phone: +49 40 60 731 424 Fax: not available Email: info@we-sleep-well.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation If you revoke this contract, we have paid you all payments that we have received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You have to return the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract,
Agnivela Ltd Poststrasse 14 – 16 DE-20354 Hamburg
to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired.
We bear the costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(If you want to revoke the contract, please fill out this form and send it back.)
# Sample cancellation form
- At
Agnivela Ltd Poststrasse 14 – 16 DE-20354 Hamburg Phone: +49 40 60 731 424 Email: info@we-sleep-well.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*) – Name of consumer(s) – Address of the consumer(s) – Signature of the consumer(s) - Date
(*) Delete where not applicable.
# End of sample form
Please also inform yourself about our general terms and conditions: General Conditions of Sale for Consumers
- customer service
- Monday to Friday
- 9:00 a.m. to 5:00 p.m
- Shop
- shopping cart
- Shipping
- Right of withdrawal
- Conditions
- data protection
- imprint
- just relax
- sleep well
- private label
- promise of quality
- Agnivela story
- Contact
- Agnivela Ltd
- Poststrasse 14 – 16
- 20354 Hamburg
- Germany
- +49 (0) 40 60731424
- info@we-sleep-well.com
